Just My Day Blog

Ask for an American

There is no doubt that I WILL try this the next time I have one of those problems of not being able to understand whom I am speaking with.
I received this in an e-mail and I am simply passing it along. 
If it works, there will be a lot less swearing on my part as I am on the phone to someone I do not understand!

This is very interesting and I plan to try it at my first opportunity.  If it works and is true, it may solve a whole lot of problems.
Try to remember this EVERY TIME you have to talk to a customer service representative and you cannot understand them. I did not know that we could do this, but I sure am going to try it. Help bring jobs back to the U.S.A.

Ask for an American!
Hi Everyone, 
I want to share with you some great information that I found out purely by
accident. I believe it can also save and create jobs in America while giving
people better customer service. 
So, how many times have you called a companies service phone line and found
that the rep. can barely speak English? Once with a major mortgage company
it was so bad I demanded to speak with someone who spoke English. Right at
that moment I broke the code, the secret password for customer service.

Come to find out that every American company using overseas operators must transfer you to an American rep. by saying....... "I want to speak to a representative in America ". (Don't take no for an answer on this)

This was confirmed by the American rep. that they must transfer you after that request. I've tried it on a half a dozen major companies including cable, bank, phone and mortgage companies. It works every time and I actually get my issues taken care of.

Another thing to help save even more jobs.... don't use the automated checkout lanes they are pushing at the big box stores. Once again, I found out that if we use those check outs rather than cashiers, people lose their jobs too. I've refused to use the automated check outs and have had two cashiers already thank me for help saving their job.

I didn't know we could do this, and will start doing it from now on to keep Americans working.

Try this also ... I will ask for their supervisor and get transferred back to the USA.

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Placed 11-14-2010

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